Privacy

Introduction

CORE reserves the right to modify or supplement this Privacy Statement at any time. You should read this Privacy Statement every time you access the CORE web site. All modifications or supplements to this Privacy Statement are effective when posted. We collect personal information from our customers in the regular course of doing business. We collect the following information about you:

• Name
• Address
• Postal Code
• Phone Number
• Email Address
• Purchase history
• Product/service preferences

When you visit our web site, we also collect:

• information about your computer, including your IP address, the type of operating
  system and browser you use, and your computer's location
• what pages you visit on our site and what links you click on
• what other sites you’ve visited recently

The main reasons we collect personal information from you are:

• Application forms
• Credit verification
• Customer relationship management
• Customer service
• Delivery services
• Orders
• Returns
• To complete a sale/transaction
• Warranties

Sharing of Personal Information with Third Parties

If it’s a necessary part of any of these transactions, we may disclose your information to agents or contractors of CORE. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery. CORE may also share information about you with its affiliated companies to better serve your relationship with CORE and its affiliated companies.

Otherwise, CORE will not disclose your personal information to any outside organization for its use in marketing without your consent. Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization.

Internet commerce and security

No data transmission over the Internet or any wireless network is absolutely secure, and we cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.

You are solely responsible for maintaining the secrecy of your passwords or any account information.

Third-party sites

Other web sites that may be accessed through our web site may collect personally identifiable information about you. The information practices of those third-party web sites linked to this web site are not covered by this privacy statement.

Contact

If you have any questions or concerns, please contact our offices at 905 683 3262.

Application forms

• Name
• Address
• Postal Code
• Phone Number
• Email Address

Credit verification

• Name
• Address
• Postal Code
• Phone Number
• Email Address
• Customer service
• Purchase history
• Product/service preferences

Customer relationship management

• Name
• Address
• Postal Code
• Phone Number
• Email Address
• Purchase history
• Product/service preferences

Delivery services

• Name
• Address
• Postal Code
• Phone Number
• Email Address

Orders

• Name
• Address
• Postal Code
• Phone Number
• Email Address
• Purchase history
• Product/service preferences

Returns

• Name
• Address
• Postal Code
• Phone Number
• Email Address

To complete a sale/transaction

• Name
• Address
• Postal Code
• Phone Number
• Email Address
• Payment card number*
• Payment card expiry date*
• Purchase history
• Product/service preferences

*This information is not recorded or saved unless requested explicitly by you the customer. This information is only used for the individual sales transactions for which it is provided.

Warranties

• Name
• Address
• Postal Code
• Phone Number
• Email Address

Opt-Out

CORE maintains procedures to allow customers to opt-out of the sharing of information with its affiliates in certain circumstances, and you will be notified if those procedures apply to information gathered through this web site about you.

Cookies

Core uses “cookies” to help us provide you with a high-quality shopping experience. “Cookies” are text information files that your web browser places on your computer when you visit a web site. Such cookies and other devices allow us to store and track information about you. Among other things, such devices allow us to be reminded of who you are and to access your account information, to measure the audience and usage of our pages, allow us to target advertisers and to track visitors to, and business conducted on, the web site, and measure certain traffic patterns in order to customize the content, banner ads, promotions and other advertisements delivered to you. However, please be assured that advertisers that are not affiliated with CORE will never have access to your individual account information. CORE has no desire or intent to infringe on your privacy while using the CORE web site.